However I did learn something about the job. I gained a lot of experience and thank goodness I have a wonderful job and I was able to move on to a better career however PTUSA HAS BEEN the worst stressful, unorganized, miscommunicated place to work for. Apparently my new manager and supervisor did not like me. Meaning that they don't have to provide you any reason to terminate you. However we are in Georgia and in this state, it is an at-will state.
Even the unemployment office said that was not a reason enough for me to be terminated since I never received a warning.
A whole misunderstanding and supposedly lack of communication at last minute I was terminated with no reason. I started as a customer service representative then I was moved to technical support then I was moved up as team lead which I gained more experience there. I was a hard worker for about 2 years, never called out, was always willing to work overtime, I knew all the departments including customer service, porting and technical support and I feel I was robbed by management. In order for you to move up in the company, you really have to suck up to the management. However, when management was changed last year, there was a complete 360 degree change. I really gained alot of calling center experience and my manager, at that time when I was hired, was very understanding and taught me everything I know. Have spent hours on hold and then disconnected. A new customer and I am very dissatisfied. This rating has improved by 14 over the last 12 months. 42 of employees would recommend working at Pure Talk to a friend and 13 have a positive outlook for the business. When I first was hired with Pure Talk, I was extremely excited. RUN RUN PURE TALK IS PURE HELL.READ THE GOOGLE REVIEWS MOSTLY 1 STARS AND THE 5 STARS ARE FAKE. Pure Talk has an overall rating of 2.8 out of 5, based on over 32 reviews left anonymously by employees.
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